TERMS & CONDITIONS

 

TERMS & CONDITIONS

These Terms & Conditions ("Terms") govern all purchases, transactions, website use, and services provided by Capital Automotive Equipment Ltd. ("CAEL," "Company," "we," "our," or "us").

By accessing our website, placing an order, or purchasing products from CAEL, you agree to be bound by these Terms and all related policies posted on our website.

If you do not agree with these Terms, do not use this website or purchase products from CAEL.

 


 

1. Order Acceptance

All orders are subject to review, acceptance, and availability.

CAEL reserves the right to:

  • Refuse any order

  • Limit quantities

  • Cancel any order

  • Correct pricing or product errors

  • Request additional verification before shipment

An order confirmation email does not constitute final acceptance of an order.

CAEL reserves the right to cancel orders at any time prior to shipment.

 


 

2. Payment Terms

Accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Shop Pay

  • Apple Pay

  • Google Pay

  • Wire Transfer

  • ACH Transfer

  • Financing Programs (when available)

All orders must be paid in full before shipment unless otherwise approved in writing by CAEL.

CAEL reserves the right to verify payment information and delay shipment pending verification.

Orders suspected of fraud may be cancelled immediately.

 


 

3. Financing

Financing approvals are provided solely by third-party financing companies.

CAEL does not guarantee financing approval and is not responsible for financing decisions made by lenders.

Any disputes regarding financing agreements must be resolved directly between the customer and financing provider.

 


 

4. Pricing & Product Information

CAEL strives to provide accurate pricing, specifications, descriptions, photographs, and product information.

However, errors may occur.

CAEL reserves the right to:

  • Correct pricing errors

  • Correct product descriptions

  • Correct specifications

  • Cancel orders containing incorrect pricing

If an order is cancelled due to a pricing error, a full refund of amounts paid will be issued.

Product photographs are for illustration purposes only.

Actual products may vary from images, colors, accessories, packaging, or specifications.

Customers are responsible for reviewing product specifications before purchase.

 


 

5. Product Suitability

Buyer is solely responsible for determining whether a product is suitable for their intended application.

CAEL does not guarantee compatibility with:

  • Existing equipment

  • Buildings

  • Facilities

  • Electrical systems

  • Hydraulic systems

  • Shop layouts

  • Vehicle applications

Customers are encouraged to consult qualified professionals before purchasing equipment.

 


 

6. Shipping & Delivery

All shipping, freight, delivery, unloading, terminal pickup, and freight inspection requirements are governed by CAEL's Shipping Policy.

Delivery dates are estimates only.

CAEL shall not be liable for delays caused by:

  • Freight carriers

  • Manufacturers

  • Weather conditions

  • Port congestion

  • Customs delays

  • Labor shortages

  • Supply chain interruptions

  • Events beyond our reasonable control

Customers are responsible for unloading freight shipments.

 


 

7. Inspection Upon Delivery

Customers must inspect all shipments immediately upon delivery.

Failure to properly inspect and document damage on the delivery receipt may result in denial of freight claims.

Claims for freight damage, shortages, or missing parts must be reported within the timeframe specified in the Shipping Policy and Warranty Policy.

 


 

8. Returns & Refunds

Returns, refunds, cancellations, and restocking fees are governed by CAEL's Returns & Refund Policy.

By placing an order, customers acknowledge and agree to those terms.

Special-order, custom-order, and non-stock products may be non-refundable and non-cancellable.

 


 

9. Warranty

Warranty coverage is governed exclusively by CAEL's Warranty Policy and any applicable manufacturer warranties.

CAEL acts as a distributor of products manufactured by third parties.

Except where expressly required by law, CAEL makes no independent warranty regarding any product sold.

Manufacturer warranties are the sole responsibility of the manufacturer.

 


 

10. Installation & Safety

Many products sold by CAEL require professional installation.

The customer is solely responsible for:

  • Installation

  • Assembly

  • Electrical connections

  • Hydraulic connections

  • Site preparation

  • Compliance with local codes

  • Compliance with safety regulations

Improper installation may result in serious injury, death, property damage, or equipment failure.

CAEL strongly recommends installation by qualified professionals.

 


 

11. Assumption of Risk

Buyer acknowledges that automotive lifts, heavy equipment, machinery, excavators, skid steers, forklifts, hydraulic systems, and related products involve inherent risks.

Buyer voluntarily assumes all risks associated with:

  • Installation

  • Operation

  • Maintenance

  • Transportation

  • Storage

  • Use of purchased equipment

Buyer agrees to operate all equipment safely and in accordance with manufacturer instructions.

 


 

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAEL'S TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT GIVING RISE TO THE CLAIM.

UNDER NO CIRCUMSTANCES SHALL CAEL BE LIABLE FOR:

  • Lost profits

  • Lost revenue

  • Loss of business

  • Loss of contracts

  • Downtime

  • Rental expenses

  • Labor charges

  • Installation expenses

  • Removal expenses

  • Storage fees

  • Transportation costs

  • Consequential damages

  • Incidental damages

  • Special damages

  • Punitive damages

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED.

 


 

13. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THE WRITTEN WARRANTY POLICY, ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

CAEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

TO THE MAXIMUM EXTENT PERMITTED BY LAW.

 


 

14. Indemnification

Customer agrees to defend, indemnify, and hold harmless CAEL, its officers, directors, employees, affiliates, agents, suppliers, and contractors from any claims, losses, liabilities, damages, costs, or expenses, including reasonable attorney's fees, arising from:

  • Product misuse

  • Improper installation

  • Negligence

  • Violation of laws

  • Breach of these Terms

  • Injury or damage caused by equipment use

 


 

15. Chargebacks & Payment Disputes

Customer agrees to contact CAEL and provide an opportunity to resolve any dispute before initiating a chargeback.

Fraudulent or improper chargebacks may result in:

  • Collection activity

  • Legal action

  • Recovery of attorney fees

  • Recovery of collection costs

  • Recovery of administrative costs

CAEL reserves all rights available under applicable law.

 


 

16. Force Majeure

CAEL shall not be liable for delays or failures caused by events beyond its reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Earthquakes

  • Pandemics

  • Labor disputes

  • Supply chain disruptions

  • Government actions

  • Carrier delays

  • Cybersecurity incidents

 


 

17. Intellectual Property

All content on this website, including:

  • Text

  • Graphics

  • Logos

  • Product descriptions

  • Images

  • Videos

  • Software

is the property of CAEL or its licensors and may not be copied, reproduced, distributed, or used without written permission.

 


 

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, USA, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms, your use of this website, or the purchase of our products shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Washington, USA.

 


 

19. Venue

Any legal proceeding arising from these Terms shall be brought exclusively in the courts located in in the State of Washington, USA.

Customers consent to the jurisdiction of such courts.

 


 

20. Attorney Fees & Collection Costs

In any action arising from the purchase of products, collection of unpaid balances, enforcement of agreements, recovery of equipment, or defense of payment disputes, the prevailing party shall be entitled to recover:

  • Reasonable attorney fees

  • Court costs

  • Collection fees

  • Investigation expenses

  • Administrative costs

 


 

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 


 

22. Entire Agreement

These Terms, together with the Shipping Policy, Returns & Refund Policy, Warranty Policy, and Privacy Policy, constitute the entire agreement between CAEL and the customer.

No verbal statements or representations shall modify these Terms unless made in writing and signed by an authorized representative of CAEL.

 


 

23. Contact Information

Capital Automotive Equipment Ltd.

Email: Help@capitalautoequipment.com

 

Partner with CAEL

We are always looking to partner with qualified dealers and distributors across Canada and the USA.
Please complete the form below. Our team will carefully review your application and contact you if your business is a good fit.

Our Locations

Visit us at any of our convenient locations

Office 1 ( British Columbia )

Address British Columbia
2030 Paramount Crescent, Abbotsford, BC
Hours Monday to Friday: 9:00 AM – 4:30 PM (PST)

Office 2 ( Ontario )

Address Ontario
610 Arvin Ave, Stoney Creek, ON, Canada, L8E 5P1
Hours Monday to Friday: 9:00 AM – 5:00 PM (EST)

Office 3 ( Montreal )

Address Montreal ( Appointments Only )
3546 Rue Griffith, Saint-Laurent, QC H4T 1A7
Hours Monday to Friday: 9:00 AM – 4:00 PM (EST)

Office 4 ( USA )

Address Ferndale – Washington, USA
2383 Portal Court, Suite #140 Ferndale, WA, 98248

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